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Elements and Performance Criteria

  1. Contribute to the improvement of the operations system in team or work area
  2. Implement improvements

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

JIT, kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

Customer includes one or more of:

internal customers

external customers

final customer.

Supplier includes one or more of:

internal supplier

external supplier

ultimate source of inputs (e.g. raw materials) to the process.

Muda (waste) includes all of:

any activity which does not contribute to customer perceived benefit/features

excess production and early production

delays

movement and transport

poor process design

inventory

inefficient performance of a process

making defective items

other activities which do not yield any benefit to the organisation or any benefit to the organisations customers.

Operations includes all of:

process

plant and equipment

procedures and practices

skills and work organisation of the workforce

other components which make up the productive organisation.

Implement improvements within one or more of:

own job role

processes and operations in the work area or team.